Advice and answers from the By Miles Team

You can easily change your email address, password or phone number.

On the app:

  • Go to the ‘My Account’ section
  • Tap on ‘Edit Account’

On the web dashboard:

  • Click on your profile picture in the top right
  • Click on ‘My Account’

If you need to make changes that may affect your policy (your address or your car, for example), you’ll need to get in touch with our team using the live chat in your app.

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